Joan Holloway

Don Draper Is Replaceable; Joan Holloway Isn’t

New research from McCombs shows that when it comes to a company’s survival, internal-facing employees — Joan Holloway — are more important than the Don Drapers of the world. Harvard Business Review talked with Assistant Professor Sekou Bermiss to find out why.

Read the full story »

Smart Quotes

Labeling something a "charter conflict" is a nice way of saying everybody hates each other.