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New Model Tells Banks Who’s Got the Power to Pay

How should banks get delinquent credit card holders to pay up? The first step is being able to predict who actually will, and Assistant Professor Naveed Chehrazi knows how.

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The difference between a debate and a negotiation is that in a debate, I want to win; in a negotiation, I want to get what I want — but for me to get what I want, I have to give you some of what you want.